Refund policy
Return Policy
You may return new, unopened items sold and fulfilled to us within 30 days of delivery for a full refund. Items should be returned in their original packaging. If the return is a result of our error we will pay for the shipping, if it is not the shipping will be deducted from the refund. In situations where an item was "free shipping", a shipping fee will still be deducted from the refund for goods returned by choice.
However, if you received something that was broken, opened, or damaged in any way please call us and we will make sure that you are either reimbursed or we will replace the item.
Exchanges
If you received a faulty item and need to exchange it for the same item, please send us an e-mail to request a replacement. If you would like to exchange an item for a different one, please return the original item and you will be refunded your original purchase price once we receive the item. Place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.
Please note that it takes us 3 to 5 business days to process returns once they arrive.